TEACHING and training

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Inspiring ownership among the management team is critical to your success and revenue. Going through the motions and phoning it in are on full display about everywhere you go today. Our standards are much higher and you will benefit from our teaching.

Admittedly, our teaching sounds hard, maybe even impossible, but if you embrace what we teach, you'll see the practicality and ease of a better way.

Let's chat about your potential greatness.

Today’s youth want to be great, and they need to know: can you help them become great? That question matters. If you are not someone who can better their life, advance their goals and support their growth, they will leave you. They do not have time for you because the truth is, What about being their boss makes them a better person?

If you have turnover and find yourself reasoning, "That's just the way it is with teenagers," we've got news for you...you're wrong. We can help.

A guest service standard like no other is our specialty. This two-session teaching on guest service will give you the tools to elevate your service to a level that no other business is able to accomplish. We are confident that our service standard is second to none and you'll benefit from our greatness-only teaching.

The enemy of great is good. The death of great is good enough. Don't settle. Be different! Be the best! Let us help.

If you build it, will they come? Let us break down the market, secondary market, demographics, and answer the initial questions. We have worked in all size areas and can remove the guess work.

What other leisure dollar industries are competing for your guests? We'll audit all competitors' operations, marketing, and assess how to get a bigger slice of the pie.

Attraction choices matter. Attraction layout matters. Food and Beverage location matters. Traffic flow matters. Throughput matters. Pricing matters. And we can assist with it all.

It is surprising what we find, and often, scary. Where are your liability exposures? Are you confident seatbelts are secured and in proper position? Are hazards clearly marked?  Team members attentive? Fire extinguishers properly located and team trained on use? "Attractive nuisance" areas identified?

Safety doesn't have to be a "hope everything is okay" approach.

Where expenses exist, controls are needed. From food costs to redemption costs and arcade payouts, there should not be guessing or mysteries. We can assist with your existing processes or implement effective plans to maximize your profits. A wise store owner once said, "If you watch the pennies, the dollars will take care of themselves."